Accessibility

Chatswood Clinic

We are 3 minutes walk from the Chatswood Station.

Our room is located on Level 3 of 6 Help Street building. Entrance is next to the Chimichuri Cafe.

If you are coming outside of normal business hours (8:30am-5:00pm Mon-Fri), please press 302 on the intercom (located on the leftside of the automatic door) so that we can remotely open the door for you.

Wheelchair Users

There are two wheelchair accessible entrances:

1. via Help Street: go further up from the Chimichuri entrance towards 8 Help Street and there is a steep ramp.

2. via Brown Street: this is behind the building and you can come across via the connected path next to 12 Brown Street (Mantra Chatswood). The ramp here is much less steep.

Once you enter the building, please use the lift (it’s the one to the right when you face the two lifts) and come up to Level 3. If you need any assistance, we are always happy to help so please give your dietitian a call.

Our door width is minimum 85cm.

Parking

Limited street parking (metered 1P) is available on Help Street and Brown Street, as well as nearby streets (metered 1-2P), however, on some parts of Help Street the street parking is prohibited between 3:30pm-6:30pm on weekdays.

Free parking is available in nearby shopping centres including Westfield and Mandarin Centre, which are approx. 7-8 mins walk to the clinic.

There are also paid undercover Wilson Parking and Secure Parking nearby.

Bathroom

There are gendered bathrooms per floor of the building.

The bathrooms inside the building do not have railings and are quite narrow, and unfortunately cannot be accessed with a wheelchair.

There is an accessible bathroom on the groundfloor outside of the building. Please let your dietitian know if you would like to use this bathroom as it needs to be accessed with an individual key.

Guide Dogs, Mind Dogs, and Therapy Dogs

We welcome guide dogs, mind dogs, and therapy dogs.

Please make sure that they (1) don’t bark at others and (2) are toilet trained and won’t make a mess in the building.

The owner of the dog is responsible for any issues should there be one.

Seating Sizes

We have a 1.5m wide, 2-seater sofa in the waiting area.

Each consulting room has 2 single therapy chairs.

Scent

The suite aims to be scent free. However, due to cleaning and sanitisation requirements, at times there are lingering scent.

If you have sensory requirements, please contact us, so that we can make an adjustment to minimise any scents.

Background Music

There is often a quiet background music played in the waiting room, and white noise in individual rooms. Please let us know if you would like to have this turned off.

D/deaf and Hard of Hearing People

Please let us know if there are other ways we can make you feel more comfortable. We can be contacted via email info@dddcfr.com.au or text 0430 391 951.

Blind and Partially Sighted People

Please let us know if there are other ways we can make you feel more comfortable. We can be contacted on phone on 0430 391 951.